Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I am the owner of a Panasonic AV-HS410 studio broadcast

Customer Question
Hello, I am the...

Hello, I am the owner of a Panasonic AV-HS410 studio broadcast switcher. I am trying to figutae out how to do two things at the moment.

Technician's Assistant: How long have you had your AV-HS410?

(1) properly connect my CG350 Character generator to my AV-HS410 switcher. My CG 350 character generator came with hardware TC 200 data video box which has a Key and Fill Out puts

Technician's Assistant: What have you tried so far with your Panasonic product?

I’ve had both ( AV-HS410 and CG350 character generator a little over a year but this my first time operating it as the owner. I had employees who are no longer with me and I want to operate it myself. Are you familiar with these two pieces of equipment?

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

(1) How to connect the TC 200 data video box into the switcher. CG 350 software I’ve already installed onto my computer. (2) How to

Submitted: 4 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Customer reply replied 4 months ago
2) How to Transfer a JPEG image or PNG from my computer. On my computer is where my software admission tool and CG350 software were installed. Also there is a hardware unit called the data video TC 200 hardware unit which contains a Key and Fill out port, which goes into the back of my AV-HS410 Broadcast switcher and an HDMI which connects into the back of the computer. (3) I inserted two BNC connector cables ( Fill/Key) from the TC 200 data video box into two separate SD Inputs into the back of the AV-HS410 Panasonic Broadcast Switcher.
(4) I need to (A) successfully bring a still image (JPEG or PNG) from the computer using the submission tool software and save it on the Switcher the use chroma key to effectively use my green screen for video production.
Then I need to:
(5) I need to successfully transfer my product price tags from my computer, using the CG350 software.When ever I try to transfer jpeg/PNG image from computer to Switcher a connection error sign comes up. I do have the ip addresses in both the requested submission tool software from the computer and Switcher matching but it’s not workingMy price tags graphics are not transferring from computer using CG 350 software into the switcher. Are you familiar with chroma keying DSK functions on the AV-Switcher. I don’t know what I’m doing wrong.
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 9 days by:
12/24/2017
Electronics Technician: Jeffrey B,
 replied 4 months ago
Jeffrey B
Category: Consumer Electronics
Satisfied Customers: 702
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

Ask Your Own Consumer Electronics Question
Electronics Technician: Jeffrey B,
 replied 4 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

Ask Your Own Consumer Electronics Question
Was this answer helpful?
Ask Jeffrey B Your Own Question
Jeffrey B
Jeffrey B
Jeffrey B
Category: Consumer Electronics
Satisfied Customers: 702
702 Satisfied Customers
Experience: ICT Support 1/2/3/ Line at Peopleware

Jeffrey B is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,540 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,358 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Greg A.

Greg A.

Engineer

1,281 satisfied customers

Engineer / Consultant

Martin

Martin

Engineer

1,244 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Why does my laptop restart all by itself? Aspire 2
As far as I know all updates have been done. I putting a board under the laptop in case it has been overheating. The fan is on a lot. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
Have a new 55 sony bravia tv. how to connect with Uverse???
have a new 55 sony bravia tv. how to connect with Uverse??? … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
I bought a gift card and the paper you peel off to read to
I bought a gift card and the paper you peel off to read to redeem. scratched off to where it is impossible to read. what can I do?????? … read more
Harry
Harry
1,427 satisfied customers
Screen went blank with a sing upper right hand corner
Screen went blank with a sing upper right hand corner digitsl 86-680 … read more
Harry
Harry
1,427 satisfied customers
I have a Panasonic dvr Model No DMR XW 385. The original
Hi, I have a Panasonic dvr Model No DMR XW 385. The original remote was lost & I am unable to remove the subtitles. Am I still able to purchase a replacement remote … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
My TV TX-58AXW804 will not get switched on again. I have a
Hello, my TV TX-58AXW804 will not get switched on again. I have a red flashing light for 13 times and then a pause … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I would like to know how much would it coast to fix a radio
I would like to know how much would it coast to fix a radio sound sound … read more
Harry
Harry
1,427 satisfied customers
My son purchased a KX-TG6511 phone for me. I need
my son purchased a KX-TG6511 phone for me. I need instructions on how to put it together … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
I have a Panasonic Blu-ray player modelDMP-BDT-210. It has
I have a Panasonic Blu-ray player modelDMP-BDT-210. It has the mlb.tv app on the vieracast menu. I recently had to reset my Visio tv which this device is hooked to, wiping out my login info so that al… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Problem with remote control devices for tv. can't get them
problem with remote control devices for tv. can't get them to control the mute button or volume … read more
Harry
Harry
1,427 satisfied customers
Not sure why my Integra receiver is no longer picking up
Hi there not sure why my Integra receiver is no longer picking up internet stations … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My wife put a CR2025 not the correct CR 2032 in my Polar.
My wife put a CR2025 not the correct CR 2032 in my Polar. Will it have damaged it! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
My printer quit working the computer keep telling me the usb
my printer quit working the computer keep telling me the usb is not working can you help me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
Our TVs does not show xfinity programs. mSG SAYS YOU ARE
our TVs does not show xfinity programs. mSG SAYS YOU ARE HAVING PROBLEMS WITH XINITY X1PLATFORM … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
My tv will suddenly not connect to the internet so I can
My tv will suddenly not connect to the internet so I can connect to my Netflix account or my YouTube sccount … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
It is my Samsung Gs3 smartwatch,I have a Samsug 8+,Something
It is my Samsung Gs3 smartwatch,I have a Samsug 8+,Something has change ,I use to get Different faces and transfer from phone to watch. It does not do that anymore? … read more
Harry
Harry
1,427 satisfied customers
My wife has a motrola moto g. It has run out of space. I
My wife has a motrola moto g. It has run out of space. I tried to download an android cleaner & can't because of space. I don't want to lose any of her pictures etc. or apps. Any ideas? … read more
Harry
Harry
1,427 satisfied customers
I went to a jewelry store to have the battery placed in my
I went to a jewelry store to have the battery placed in my Garmin Swim. The jeweler could not make the back stay on. I bought my Garmin in February, have not used it. Should I send the watch back to m… read more
Harry
Harry
1,427 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x