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We purchased a Grace Innovator X radio a few years ago and…

Customer Question
We purchased a Grace...

We purchased a Grace Innovator X radio a few years ago and put it aside while building a new house and just took it out of the box today. The radio is working, but we cannot raise the volume. What shall we do?

Technician's Assistant: What device or product has sound issues?

The same device I just mentioned.

Technician's Assistant: What's the brand and model of your product?

It is Grace digital radio and the bar code is: 8 (###) ###-#### 9.

Technician's Assistant: How old is your Digital?

About three or four years old.

Technician's Assistant: What have you tried so far with your Digital?

Right now we are playing Abiding Radio and can faintly hear it, but the volume knob does not increase the volume.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

We never received an instruction manual with the radio, so we do not know how to program stations.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
12/15/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,617
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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