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I have a Clarion S series cochlear implant. I am having

Customer Question
I have a Clarion...

I have a Clarion S series cochlear implant. I am having trouble with the speech processor. Sound goes on and off. Seems to be bad connection between cable and its plug in to the processor. Advanced bionics ways they no longer service this processor Help

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just started several weeks ago. I have a Harmony system backup but don't like it.

Technician's Assistant: Do you plan on doing the work yourself?

I need to find someone that can recondition the processor or possibly fin where I could buy a new/used one. AB is no help for me

Technician's Assistant: Anything else we should know to help you best?

Ive bought a new headpiece and cable but still not working so i can only think it is with the sound processor

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 8 hours by:
12/14/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
It seems to be the connection between a cable and a speech processor. I thought. Maybe an electronic tech might be of help
Electronics Technician: Harry, Customer Service replied 7 months ago

Would you prefer to have someone come out locally?

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Customer reply replied 7 months ago
if it could be fixed for a reasonable cost
Electronics Technician: Harry, Customer Service replied 7 months ago

Unfortunately, we do not offer in home service but if you provide me with your zip code, I can look up local companies.

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Customer reply replied 7 months ago
I live in Green Valley AZ 85614
Electronics Technician: Harry, Customer Service replied 7 months ago

Please call:

Address: 125 W Calle De Las Tiendas, Green Valley, AZ 85614

Phone: (520)(###) ###-####/a>

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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