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I have a Panasonic Home Theatre with Blu Ray player

Customer Question
I have a Panasonic...

I have a Panasonic Home Theatre with Blu Ray player AS-BTT195 and it will not play newer Blu Ray movies for several years now.

Technician's Assistant: Who makes your speaker or sound system?

Panasonic

Technician's Assistant: What have you tried so far with your Panasonic system?

I have looked on line, made sure it was connected to the internet wirelessly using the Panasonic adapter. I have inserted a 32gb memory card and still nothing. I checked to make sure it was up to date on the firmware and it states it is.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

I think that is it.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 1 day by:
12/14/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,600
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Consumer Electronics
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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