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The employee coming on shift did a Z99 to close out

Customer Question
The employee coming on...

The employee coming on shift did a Z99 to close out yesterday and now none of the keys are working?

Technician's Assistant: What's the brand and model of your office equipment?

Sanyo ecr338

Technician's Assistant: How long has this been going on with your office equipment? What have you tried so far?

This is our first occurrence of this sort. I tried to rerun the Z and even the tape advances don’t operate

Technician's Assistant: Anything else you want the Office Expert to know before I connect you?

Not at the moment

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 11 hours by:
12/14/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I figured it out myself—-how do I get a refund? We have a fairly busy bar with no backup register. I needed to resolve my problem quickly!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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