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I am the executor of an estate with a digital sentry safe. I…

Customer Question
I am the executor...

I am the executor of an estate with a digital sentry safe. I have the passcode but it doesn't seem to be working, Are you supposed to key in something special before the passcode or do something afterward for it to open

Technician's Assistant: What are you having trouble accessing or opening?

Opening

Technician's Assistant: What's the brand and model of your product?

Sentry safe not sure how to find the model. It has a digistal keypad

Technician's Assistant: What have you tried so far?

Just the passcode she left me

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 3 hours by:
12/13/2017
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 1,716
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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