Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Phone says check tel line 1 and check tel line 2. What do I…

Customer Question
Phone says check tel...

Phone says check tel line 1 and check tel line 2. What do I do?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Model kx-tga939t

Technician's Assistant: How long has this been going on with your KX-TGA939T? What have you tried so far?

One day. have tried to reboot

Submitted: 8 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 2 hours by:
12/12/2017
Electronics Technician: Nathan, Engineer replied 8 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,458
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

Ask Your Own Consumer Electronics Question
Electronics Technician: Nathan, Engineer replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Our Panasonic home phone model # kx-tgea20, both sets 1 and
Our Panasonic home phone model # kx-tgea20, both sets 1 and 2 makes a terrible noise when we use it. The batteries are the correct ones and fully loaded. We disconnected and reconnected the adaptor. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
My phone line is dead...it says "check tel line"...what do I
my phone line is dead...it says "check tel line"...what do I do … read more
Nathan
Nathan
Engineer
31,458 satisfied customers
I put together my Panasonic cordless phones, it says "check
I put together my Panasonic cordless phones, it says "check tel line" what does that mean … read more
Nathan
Nathan
Engineer
31,458 satisfied customers
Just got a new phone, got it all set up and plugged in, but,
Just got a new phone, got it all set up and plugged in, but, it keeps telling to "check tele line". I don't know what to check, Help … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I need to replace a broken (dropped, still performs all
I need to replace a broken (dropped, still performs all functions except allowing me to hear the other person)handset. My sytem is Panasonic KX-TG9381, existing handsets are TGA939T. Obviously very ol… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I have a KX-TG7871 base phone set with 5 hand sets. The
I have a KX-TG7871 base phone set with 5 hand sets. The displayed message says "Line in use" and I can't get it cleared! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
A new modem was sent to me to be switched out. I think I am
A new modem was sent to me to be switched out. I think I am supposed to "register" the panasonic wireless phone injto it, (model KX-TGF340) for which I have misplaced its manual...Can you walk me thro… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I purchased a pack of 5 cordless phones at costco. Thought I
I purchased a pack of 5 cordless phones at costco. Thought I did everything right in setting them up, but # 1 phone says check the tel line. Even got new phone cords Help! … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I have a 2 line cordless kx-tga939t.shows time and date but
i have a 2 line cordless kx-tga939t.shows time and date but cannot make or receive calls. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have purchased panasonic cordless phone set KX-TDG223 I
I have purchased panasonic cordless phone set KX-TDG223 I have set up as instructed but can no connection and phone window says check tel line.. I am hooking into my cable who insures me I am connecte… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I have a 3 unit phone system Panasonic KX-TGA-750C. It is
I have a 3 unit phone system Panasonic KX-TGA-750C. It is not working and is asking me to check the Tel Line. Any suggestions on how to do that? … read more
Nathan
Nathan
Engineer
31,458 satisfied customers
My cordless phone, KX-TG7431, keep saying check tel line .
My cordless phone, KX-TG7431, keep saying "check tel line". I did, but still no dial tone. What may be the problem? I tried the quick troubleshooting.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have a panasonic 6.0 - (2 - line) phone system originally
I have a panasonic 6.0 - (2 - line) phone system originally with one extension which worked fine. I have added one more extension making two extensions. I have only (1) phone line. Now I the base and … read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I recently bought the panasonic KX-TGA939T 2-line phone with
I recently bought the panasonic KX-TGA939T 2-line phone with 4 additional handsets for thru-ouit the house. Everything worked fine for a few weeks, but now I can't get a dial tone on Line 1 of any han… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
one of the handsets for my panasonic model KX-TGA939t constantly
one of the handsets for my panasonic model KX-TGA939t constantly shows a message that says" no link to base. Reconnect AC to adaptor" The phone is plugged in and has new batteries… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
mo panasonic phone model #KX-TG6431 is not working. the display
mo panasonic phone model #KX-TG6431 is not working. the display shows the message 'check tel line' I have done everything stated in the instruction book to correct this and it is still not working. No… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
my panasonic phone is not working. it is model #KX-TG6431.
my panasonic phone is not working. it is model #KX-TG6431. The display shows 'check tel line'. I did everything the instruction book says to try to correct this and it has not worked. Now what?… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
My duplex neighbors changed from AT&T to Time Warner service
My duplex neighbors changed from AT&T to Time Warner service yesterday and it knocked out our phone service. I have 3 phones - 2 are panasonic. The third phone, a GE, is working. How can I get the 2 p… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x