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My internet is not working,..all my devices show full bars…

Customer Question
HI, my internet is...

HI, my internet is not working,..all my devices show full bars and my network has the check beside it.. as if in connected but my devices say off-line, no internet connection

Technician's Assistant: What device are you trying to connect?

I've tried my laptop, my phone and my ipad

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPad?

Yes, it shows that's its on my network with the check beside it

Technician's Assistant: Which lights are solid and which are blinking on your router?

Power, US/DS, online, 2.4CHz are solid %CHz is blinking

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't think so should there be any light on in the back of it, I saw a few blink at me when I tried unplugging it and plugging back in but they didn't stay on

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 45 minutes by:
12/12/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,825
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Consumer Electronics
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