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Have problems with keyboard, does not type the key selected…

Customer Question
Have problems with...

Have problems with keyboard, does not type the key selected but another. Is there a way to rectify this?

Technician's Assistant: What's the brand and model of your product?

Acer swift 1 Sf114-31-c405

Technician's Assistant: What have you tried so far with your Acer product?

Pressing windows key and space bar at same time

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Letters mainly a and q and w and z

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 minutes by:
12/11/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,232
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

It appears you have scroll lock enabled.

Press F12 and test if you have the problem. If you do, hold FN and then press F12

Tell me if it then stops it please

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