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Incoming call keeps ringing. does not play my recording to…

Customer Question
Incoming call keeps ringing...

Incoming call keeps ringing. does not play my recording to leave message

Technician's Assistant: What's the brand and model of your product?

Panasonic KX-TGF370

Technician's Assistant: What have you tried so far?

I read the instructions could not find answer. didn't try anything

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 11 minutes by:
12/7/2017
Electronics Technician: Greg A., Engineer replied 7 months ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,677
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any trouble.

To help you with this issue, may I ask:

1) Are you physically near the Panasonic main base unit, and can hear the incoming calls ringing?

2) What landline phone service provider (phone company) you have for this phone line?

3) Do you have access to an outside phone - such as a cell phone - that can be used to place TEST CALLS to the Panasonic number?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Steve G.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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