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I am having a problem with my laptop. I think I am have

Customer Question
I am having a...

I am having a problem with my laptop. I think I am have received a corrupt file. I am getting an error message whenever I try to print a pdf file and having problems getting on Internet Explorer

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

The print job doesn't get to the printer I get error that says: "Windows Application Error. The application was unable to start correctly (0XC0000022). Click ok to close application"

Technician's Assistant: When did you last update the printer driver software?

I don' t know we just bought a new printer about 3 weeks ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No I thought I was having a computer issue not a printer issue I can print certain things without issues

Submitted: 7 months ago.Category: Consumer Electronics
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Customer reply replied 7 months ago
seems like I only have a problem printing when it is a pdf file everything else is printing fine
Answered in 7 hours by:
12/7/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,122
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me when this problem started please?

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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