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I have a Panasonis DMR-EH-75V HDD/VCR/DVD recorder/player.

Customer Question
I have a Panasonis...

I have a Panasonis DMR-EH-75V HDD/VCR/DVD recorder/player. It refuses to take a tape and keeps coming up with a F04 failure code.

Technician's Assistant: Who makes your media player? How old is it?

Panasonic DMR-EH75V. It's about 10-12 yrs old.

Technician's Assistant: What have you tried so far with your media player?

There was a tape in it when I transported it recently. The tape did finally eject after several attempts but will not load currently. I have the cover off and checked for foreign matter in the deck.... There was none. The drive belt is fine. The load motor starts up but shuts right off. Again it reports a F04 failure code.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No, that about sums it up.....

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 11 minutes by:
12/6/2017
Electronics Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,495
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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