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We have the geek squad help package. I had my email for AOL…

Customer Question
Hi, we have the...

Hi, we have the geek squad help package. I had my email for AOL set under a gmail account. Had a friend touch my phone and now on my computer the emails don't show in the inbox and my phone shows them in trash. The gmail account is closed what can I do to reset my email so it goes to the inbox.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Verizon. apple 6

Technician's Assistant: How long has this been going on with your Apple phone? What have you tried so far?

It has been a month or so. What I think needs to happen is to have my AOL account reestablished as the primary account.

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?

No that would be great thanks

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
12/4/2017
Electronics Technician: JustAnswer, Customer Service replied 7 months ago
JustAnswer
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Category: Consumer Electronics
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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