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I bought this Sentry Safe about 20 Years ago. it is black
I bought this Sentry Safe about 20 Years ago. it is black with a chrome Dial and chrome handle, It is mounted in a Cement Wall. and I lost the Combination due to a Fire in my house. but the Safe did n… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
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My name is XXXXX XXXXX I am the lead tech at JR Shoup locksmiths
My name is XXXXX XXXXX I am the lead tech at JR Shoup locksmiths in Akron, Ohio. I have a customer with a Frontier Safe Co model SR536 gun safe. Feels like the lower bolts are not retracting and I am … read more
Expert
Expert
I have three combination lock Sentry Safes. One I access
I have three combination lock Sentry Safes. One I access frequently (weekly), the other two not often. Just had occasion to access the latter two, but to no avail. Repeated attempts have failed. 1. Wh… read more
Expert
Expert
I have a mode A3810 and have not opened in a while and I know
I have a mode A3810 and have not opened in a while and I know my combination is correct because the green light goes on but i can't get handle to move Please help I need papers in there Thanks… read more
Expert
Expert
Cheryl Hi, you helped me open my safe before and the way it
Cheryl Hi, you helped me open my safe before and the way it worked is I had to push the upper left of the safe and it opened, now I cannot open the same way? can you advise what to do? my hans hurt fr… read more
Expert
Expert
I have sentry safe with key and and combination. We never used
I have sentry safe with key and and combination. We never used the combination, just used the key to open and lock it. Now today when I tried to open it key thing pops up but door does not open. What … read more
Expert
Expert
While open the handle on the door was turned so that it will
While open the handle on the door was turned so that it will not close. How can I get the handle to unlock so I can close it again??… read more
Expert
Expert
my safe wont lock. When I turn the handle the shafts move
my safe won't lock. When I turn the handle the shafts move but they don't lock into position. I can turn the handle back and the shafts retract without entering the combination again. I changed the ba… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My Sentry A3817 Safe is locked, and I can no longer open it
My Sentry A3817 Safe is locked, and I can no longer open it with my combination. For the past year, I have had to consistently enter the code twice for it to open. Now it doesn't open at all. The key … read more
Expert
Expert
I hit clear, i put in my combo, hit the "prog enter" and the
I hit clear, i put in my combo, hit the "prog enter" and the safe will not click open. I have changed the batteries and it still will not open. Any ideas?… read more
Expert
Expert
hi i have sentry safe da3831......it just happened today that
hi i have sentry safe da3831......it just happened today that when i enter my combination code it does shows unlock ,but when i turn the handle the door is not opening.....plz help me with this… read more
Expert
Expert
Hi. I have a as entry #s0409. While I had it open I pressed
Hi. I have a as entry #s0409. While I had it open I pressed down on the handle, and now it is locked in the down position. The dial will not turn and the handle is stuck. How do "release" the handle t… read more
Expert
Expert
I have a Sentry fire safe. It has no serial number engraved
I have a Sentry fire safe. It has no serial number engraved but there is a piece of white tape with "OA3810 AV59029*" on it. My problem is that when I enter the combination and "enter" the display ind… read more
Expert
Expert
I have model number OA5889 sentry safe. It is about 5 years
I have model number OA5889 sentry safe. It is about 5 years old. New batteries. I enter the electronic combination with key lock unlocked. I cannot open the safe. The LED shows that the safe is unlock… read more
Expert
Expert
I have misplace the combination to my sentry wall safe. It
I have misplace the combination to my sentry wall safe. It also has a key which I have The code is on the door. How do I open it without the combination… read more
Expert
Expert
I have a sentry safe model oa3810 .this was purchased from
I have a sentry safe model oa3810 .this was purchased from a staples store in Michigan many year ago. The series no is 638796. The combination we have been using (4 Numbrrs) suddenly does not work. I … read more
Expert
Expert
I have a sentry safe that I have owned for many years. I rarely
I have a sentry safe that I have owned for many years. I rarely open it and when I tried today, i get 3 error beeps for three attempts, then an error beep for any key press. I tried changing the batte… read more
Expert
Expert
My Empire safe with an electronic dial which worked good for
My Empire safe with an electronic dial which worked good for 10 years untill yesterday that it responded as usual on my dialing with all correct sounds with all 6 numbers -- but it refused to open my … read more
Expert
Expert
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