Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

My apply id is disabled. Apple. Nothing.about 2day ago. That…

Customer Question
My apply id is...

My apply id is disabled

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Nothing.about 2day ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That it

Submitted: 7 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 15 hours by:
12/2/2017
Electronics Technician: Ashik, Mac Technician replied 7 months ago
Ashik
Ashik, Mac Technician
Category: Consumer Electronics
Satisfied Customers: 12,352
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

There are two reasons for this problem. First is that if someone has tried to login to your Apple ID with too many incorrect passwords then Apple will disable it to protect the information of your account.

To enable it back, you have to reset the password. You can reset it from here --> https://iforgot.apple.com/

Go to the above website. Use the "Get an Email" method to reset the Apple ID. Apple will send the reset instructions to the recovery email you setup with your Apple ID.

If that didn't work, then reset again and this time use the "Answer Security Questions" and answer the security questions there to reset your account. After resetting the account, you will be able to download using it.

If resetting the password *****'t work, then here comes the second reason. If Apple has noticed any issues with your card or payment information like report of fraudulent charges, refunds etc they will disable the App Store part of your Apple ID. You will still be able to sign in to your Apple ID, change payment details, password ***** but you will not be able to purchase or download or update your apps. Because they limit the App store part of the ID.

So all you have to do is call Apple directly and ask them to reactivate the account. Only they can access the database and enable the account for you.

To contact iTunes Support, goto this link --> https://www.apple.com/support/itunes/contact/

Click Get Help under Talk to Us. Click iTunes & Apple Music. Click iTunes Store.

Click Account Management. Click Apple ID has been disabled alert

Click Schedule a Call and they will call you. Then you will have to answer some security questions and they will enable the account within a few minutes.

Please let me know if that didn't work, so I will continue to help you until we fix the problem

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, Mac Technician
Category: Consumer Electronics
Satisfied Customers: 12,352
12,352 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,732 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,614 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,381 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I currently have a Panasonic TV model TH 50 PV 500 A or TH42
I currently have a Panasonic TV model TH 50 PV 500 A or TH42 PV 500 A...not sure exactly which one. I want to connect an "Apple TV box using the existing HDMI cable. The purpose of so doing is to allo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need to delete an app on my 5S. I need to delete my icloud
I need to delete my icloud that my grandson age 12 set up. I cannot get his password ***** he is unavailable. I am trying to set up my Fit bit … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
My apple id is not working to connect to the Apple Tv. Yes,
My apple id is not working to connect to the Apple Tv. Yes,***@******.*** seems fine, but password ***** working.So tried to go to apple id account page as suggested on line, but cannot find such a pl… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have an IPhone 4s and all of a sudden I cannot access
I have an IPhone 4s and all of a sudden I cannot access anything. Keeps telling me my phone cannot be activated. I have tried both cellular and WIFI … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I'm needing password for iPhone. Thanks. I'm thinking around
Yes sir I was having issues with it this morning. Google sent me to security code this morning. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
Want to change my Apple ID account. I didn't it has my User
I didn't it has my User ID that was put on iPhone when I bought it and which was my email user ID. Would like to change it to my new user ID for my Apple ID … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I'vê lost my I phone 2 days ago. Can you help me locasse it?
I'vê lost my I phone 2 days ago. Can you help me locasse it? … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
On my apple tv, i cant log on using my apple id and
on my apple tv, i cant log on using my apple id and password … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
My iPad has locked me out and wanted me to input I'd and
My iPad has locked me out and wanted me to input I'd and password ***** when I first got my iPad which I tried several times. Now it has me disable. Can you help me with this problem? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I cannot sign in to my apple id as I have forgotten my
I cannot sign in to my apple id as I have forgotten my password,hence im locked out of Whatsapp … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Cannot sync new watch with app. I get hung up at "sign in".
Cannot sync new watch with app. I get hung up at "sign in". because I set up an account before we got the right iPhone, I asked for access and got a temp password. It does nothing. TOTALLY FRUSTRATED … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Son gave me his old IPhone and I need to change his
Son gave me his old IPhone and I need to change his information in order to update the new apps. I am listed in the cloud but can't transfer the info to change the info to get to the apps. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
My IPad mini flickered the other night and now says
My IPad mini flickered the other night and now says "activation required" as if it had never been activated. I've had it for about three years. I don't remember the log ins I used then. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I have a new iPhone 7, when downloading an app, it also
I have a new iPhone 7, when downloading an app, it also downloads on to my wife's phone. It's not really a big deal, but with my iCloud turned off I do it know why this is happening.… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I am trying to download music from amazon through itune, but
I am trying to download music from amazon through itune, but can not get app because this message appears.(this apple ID has been disabled for security reasons). I have the amazon app on my lab top bu… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
I purchased a Garmin Forerunner 305 a few years ago. I received
I purchased a Garmin Forerunner 305 a few years ago. I received a Garmin Training Disk with the purchase which I down loaded on my Dell Microsoft Computer. The Dell computer burned and I purchased a A… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a I touch 3rd. gen. I won it over a year ago in an auction
I have a I touch 3rd. gen. I won it over a year ago in an auction from a site called 'Listia'. Several months ago it asked for a password. I never put one in. aFTER many guesses, it is now disabled fo… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My iphone tells me frequently that MobileMe has failed. Even
My iphone tells me frequently that MobileMe has failed. Even so the phone is working fine, email is working....why is it doing this? Also, when I try to sign in to MobileMe it does not recognize my em… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x