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ShaRP cash register Sharp XE-A107 Shows "E" and 0.00 Does…

Customer Question
ShaRP cash registerSharp XE-A107Shows "E"...
ShaRP cash registerSharp XE-A107Shows "E" and 0.00
Does not respond to any keys except Up Arrow (tape advance).
Submitted: 7 months ago.Category: Consumer Electronics
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 days by:
12/5/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 7 months ago

Unplug the power cord

Wait 5 minutes

Plug in the power cord and power on

Do you still have the issue?

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Customer reply replied 7 months ago
I have done several times...removed the batteries as well...NO EEFECT
Electronics Technician: Harry, Customer Service replied 7 months ago

Please the CL button

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Customer reply replied 7 months ago
Read my first question...it does NOT respond to anything except the tape advance key, the up arrow.
Electronics Technician: Harry, Customer Service replied 7 months ago

Have you tried replacing the batteries?

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Customer reply replied 7 months ago
READ...the question ....
Electronics Technician: Harry, Customer Service replied 7 months ago

I have read it.

Have you tried replacing the batteries?

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Customer reply replied 7 months ago
Read my replies then..."...I have done several times...removed the batteries as well...NO EEFECT
06 December 2017 09:30..."
Electronics Technician: Harry, Customer Service replied 7 months ago

Thank you for the reply.

Unfortunately, your register has an internal failure that would require it to be repaired/replaced.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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