Consumer Electronics

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Need someone to take charge of this computer and straighten…

Customer Question
Need someone to take...

Need someone to take charge of this computer and straighten everything out. Had a check by OSpeedy System and they found several things wrong with email indicating it was not operating correctly. I would like to set this up to turn over to you in morning as I will be gone between 0700/noon

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I have all of above except Yahoo. Also att.net and school e account.

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Have gmail Hotmail (forgot to mention),,,have Hotmail and att on tablet and outlook g on EL phone. Try not to use phone except as phone and text.

Technician's Assistant: What troubleshooting have you tried?

Set up with email windows 10 which is where speedy comes in...I am 86 and am known to be the dullest knife in the drawer when comes to this...and at 86....I will let you decide.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes, had to take this unit in to Best Buy local as within last 6 had computer attack that caused your expertise to wipe the window clean..

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
12/1/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 22,220
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

What exactly is wrong with your computer?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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