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Purchased new computer and can not connect to internet. Do…

Customer Question
Purchased new computer and...

Purchased new computer and can not connect to internet.

Technician's Assistant: Are you able to connect using an ethernet cable?

Do not have ethernet cable. router located on first floor, computer on second floor

Technician's Assistant: Which lights are colored and/or blinking on your router?

All light but. 2.4 chz and 5chz are blinking.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
11/30/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,165
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What is the make and model of the new computer?

Please let me know

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