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My iphone 8 is not playing my music only partial. 11 os just…

Customer Question
My iphone 8 is...

My iphone 8 is not playing my music only partial

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

11 os just updated this morning o 12

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Every since I went from iphone 7 to the iphone 12

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

That's basically it

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
11/30/2017
Electronics Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,333
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 7 months ago

Can you describe in more detail what is happening -

  • is it music that is staved on the device, or music that you are streaming?
  • does it play a small part of each song and then go on to the next one, or does stop playing altogether?
  • what all apps have you tried playing music with?
  • is the sound on video apps (e.g. YouTube) also affected?
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Electronics Technician: Pete, Electronic Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Customer reply replied 7 months ago
I am waiting for my return money for you have not resolved my issue and there is a money back situation that I am aware of concerning such matters.
Electronics Technician: Pete, Electronic Engineer replied 7 months ago

I am user of this site just like you, so I am unable to see your account or process refunds however you can contact the Customer Service department at http://ww2.justanswer.com/help for assistance.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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