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Vera cast not working. Tc-p50g20. Message on screen states…

Customer Question
Vera cast not working ...

Vera cast not working

Technician's Assistant: What's the brand and model of your product?

Tc-p50g20

Technician's Assistant: What have you tried so far?

Message on screen states lan not connected properly. i have checked and recheched

Technician's Assistant: Who makes your router?

Att uverse

Technician's Assistant: What have you tried so far?

Att uverse

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 2 minutes by:
11/28/2017
Electronics Technician: Nathan, Engineer replied 8 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,418
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Engineer replied 8 months ago

Can you tell me what function you are trying to use on the tv when this happens?

Do you have it connected to ethernet or a usb dongle?

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Electronics Technician: Nathan, Engineer replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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