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This message appears on my phone(s) screen: "Voice Mail Via…

Customer Question
This message appears on...

This message appears on my phone(s) screen: "Voice Mail Via Phone Company". How do I remove this message?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Phone is a landline M0del # KX-TGEA20 B

Technician's Assistant: How long has this been going on with your M0DEL? What have you tried so far?

Two days. Can't locate manual. ACCESS MESSAGE CALL followed directions nothing happens, it just keeps recycling back to the message.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Is there a charge for this service>?

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
11/28/2017
Electronics Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 30,715
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

To be clear, this is a paid support service, it is not free help. You've paid the agreed upon fees noted on the payment page when posting your question.

Can you tell me how you normally check your messages? Do you press the play button on the panasonic base station?

If you pick up the line, do you hear a few beeps or a fast/stutter tone prior to the dial tone?

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Customer reply replied 7 months ago
I do hear fast/stutter tone
Electronics Technician: Nathan, Engineer replied 7 months ago

Can you tell me how you normally check your messages? Do you press the play button on the panasonic base station?

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Electronics Technician: Nathan, Engineer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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