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Fellowes shredder P-8C will reverse but not go forward. A…

Customer Question
Fellowes shredder P-8C will...

Fellowes shredder P-8C will reverse but not go forward

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

A few weeks

Technician's Assistant: Do you plan on doing the work yourself?

I want to

Technician's Assistant: Anything else we should know to help you best?

That's all

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 3 hours by:
11/28/2017
Electronics Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 7 months ago

This problem is likely caused by the Auto run sensor on the shredder not being engaged correctly.
When shredding small documents, such as checks or receipts, be sure that you are inserting the paper directly over this sensor.
If that doesn't solve the problem, check that no paper is stuck underneath the sensor. If you can see small amounts of paper, with the shredder turned off, use a needle nosed pliers, tweezers or toothpick to try to remove small amounts of debris from below the sensor.

Reply back and let me know how you get on.

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Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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