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Letter said I need a new modem for faster speeds. How do I…

Customer Question
Letter said I need...

Letter said I need a new modem for faster speeds. How do I do this?

Technician's Assistant: Who makes your router?

ARRIS

Technician's Assistant: What have you tried so far?

Nothing. Letter indicated that new one would be supplied free plus no Shipping or Handling fees.

Submitted: 7 months ago.Category: Consumer Electronics
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 23 minutes by:
11/27/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,613
Experience: IT at Justanswer
Verified

Hello:

Who was the letter from?

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Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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