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What email address do u have for me. Comcast xfinity. Web…

Customer Question
What email address do...

What email address do u have for me

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast xfinity

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Tried to reach chat no body home

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have my email forwarded to my email. I changed it by mistake and want to make sure its my old address.does that make sense?

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
11/27/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,179
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me where you are having the issue? With your old or new email address?

Please let me know

Thank you

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Customer reply replied 7 months ago
web browser, I have my mail forwarded from earthlink and I changed my email address so my mail was being sent back I assume. I wanted to go back to my old address so the forwarding will recognize it
Electronics Technician: Richard, Customer Service replied 7 months ago

ok.. so you want to change the email address Earthlink is forwarding to?

Please let me know

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Customer reply replied 7 months ago
thanks anyway
Electronics Technician: Richard, Customer Service replied 7 months ago

ok, not sure sorry what you mean with "thanks anyway"... as a response to my question.

Did you see my question? What did you mean?

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Customer reply replied 7 months ago
Change email that they are forwarding
Electronics Technician: Richard, Customer Service replied 7 months ago

Thank you

Click on my link below and follow the steps below to forward your emails to the correct address.

https://support.earthlink.net/articles/email/how-to-set-up-email-forwarding-in-my-account.php

Let me know please how you go

Thank you

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