Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Need assistance with the dream machine EP360_E500 to work…

Customer Question
Need assistance with the...

Need assistance with the dream machine EP360_E500 to work with a new phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsung 5A

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Just got new phone on wed and trying to connect since then

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Other than i am a senior not very phone savy

Submitted: 7 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 1 hour by:
11/27/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,641
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have a Sony Dream Machine clock radio. It is one hour
I have a Sony Dream Machine clock radio. It is one hour behind the hour where I am-EST. I cannot set it to the correct time. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I bought a denon professional cd player/cassette recorded
I bought a denon professional cd player/cassette recorded with pitch control. I was going to hook the speakers from a older karaoke unit but the wires do no have rca tips, they are just bare wires tha… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My roku 3 has gone belly up, so I just bought a roku
My roku 3 has gone belly up, so I just bought a roku premier+ and set it up and I can't get it to work. can you help. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I purchased a pack of 5 cordless phones at costco. Thought I
I purchased a pack of 5 cordless phones at costco. Thought I did everything right in setting them up, but # 1 phone says check the tel line. Even got new phone cords Help! … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I am getting a message on computer, a notification, that my
I am getting a message on computer, a notification, that my Comcast acc0unt needs updating.... ??? can you update it for me. ??? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Bought Panasonic 2 handset phone,KX-tgda20 FROM BEST BUY.
Bought Panasonic 2 handset phone,KX-tgda20 FROM BEST BUY. They set it up incorrectly. I could not get Voice Recordings. Get text message to call phone co,? to access messages. Where do I phone. Also I… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I had an AT&T U-verse system (phone, internet, TV) installed
I had an AT&T U-verse system (phone, internet, TV) installed last Wed., 3/8/17, and cannot get connection from daughter's landline. She is sent directly to my greeting/message mode. Her provider is Ch… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I brought my Brother sewing machine VQ2400 with me from
I brought my Brother sewing machine VQ2400 with me from Australia. I was assured that it will work on a transformer. I bought one through an electronics store, rated at 500watts. Plugged everything an… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Sony Dream Machine ICF-C707 - my FMAM clock radio digital clock contin
Sony Dream Machine ICF-C707 - my FMAM clock radio digital clock continually blinks - how do I correct this? For about a year, it's just sitting there unplugged!! HELP!… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I have a brother innovis vm5100 dream creator I keep getting
I have a brother innovis vm5100 dream creator I keep getting a error message check and rethread upper I have done this numerous time also clean the race thing and I still keep getting this message.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Sony ICF-CS10IP Dream Machine Clock Radio. I just
I have a Sony ICF-CS10IP Dream Machine Clock Radio. I just came home after being away for two weeks on vacation and the clock display only shows the numbers 7 & 8. I've tried unplugging and leaving of… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have Samsung Touch Mobile Phone (the model is one before
I have Samsung Touch Mobile Phone (the model is one before the Galaxy series were on sale. It has been working very well and I have been extremely pleased with it. I am now unable to charge it up. The… read more
Noel
Noel
Marine mechanic
Diploma
50 satisfied customers
My daughters Sony dream machine ICF-CS10iP worked great for
My daughter's Sony dream machine ICF-CS10iP worked great for one year and then it stopped working. She was plugging it into the wall and not using the battery. Did the plug go bad or do we need to cha… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I just got a Sony Dream Machine FM/AM Clock Radio. The time
I just got a Sony Dream Machine FM/AM Clock Radio. The time display is very bright - too bright at night. Is there a way to dim the display?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Have Samsung PC New PC Studio installed - trying to connect
Have Samsung PC New PC Studio installed - trying to connect via USB - to 2 different A887 cell phones. on different Dell machines running 3 different O/S - XP, Vista, 32, and System 7. adn using diffe… read more
DileepChacko
DileepChacko
Research and development (electronics)
Bachelor\u0027s Degree
4 satisfied customers
I have a Sony Compact Disc Digital Audio Dream machine. The
I have a Sony Compact Disc Digital Audio Dream machine. The light has gone out in the clock and I can't see the time . When I set the alarm clock the lights under radio, buzzer, etc. do not show....bu… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
I have a KX-Fp200 Fax Machine. I have voice mail on my
I have a KX-Fp200 Fax Machine. I have voice mail on my telephone line. Can I have a fax come in automatically. I am having trouble in doing this.… read more
cnavarro
cnavarro
Vocational, Technical or Trade Scho
24 satisfied customers
I have bought a dmrez48v recorder.I am trying to play pre-recorded
I have bought a dmrez48v recorder.I am trying to play pre-recorded videos(both home recordings & professionally recorded film) I can get sound but no picture. i want to put our family holiday videos o… read more
Mahen
Mahen
Bachelor's Degree
206 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x