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My camera Sony RX1 went blank after it tells me to reload…

Customer Question
My camera Sony RX1...

My camera Sony RX1 went blank after it tells me to reload the memory card.

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

Just now

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

No

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

That's it

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 3 minutes by:
11/25/2017
Electronics Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,743
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Does it have a memory card in it? and, does it go blank a short time after you turn it On?

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

Ask Your Own Consumer Electronics Question
Electronics Technician: Russell H., Service Tech replied 7 months ago

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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