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I have a pcr 800 and have tried everything and roland is…

Customer Question
I have a pcr...

I have a pcr 800 and have tried everything and roland is closed. I cannot get the FFF error msg to come off & get back to default on the PCR

Technician's Assistant: How long has this been going on with your Roland? What have you tried so far?

23 days. I have tried many different approaches, and nothing

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

3 days

Submitted: 8 months ago.Category: Consumer Electronics
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Customer reply replied 8 months ago
If you cannot resolve my problem do i get a refund
Customer reply replied 8 months ago
lets just cancel my order 18185395-677
I've waited long enough without another word from your expert advice. 2 hours now!
Thank you
Answered in 4 hours by:
11/25/2017
Electronics Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,616
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 8 months ago

The FFF error indicates a Firmware problem.

Have you tried updating the firmware?

The Update should install without any problems unless the wrong firmware was loaded or the firmware contained a bug that corrupted your original Firmware. The correct firmware should of been downloaded from here: <a id="1812363" "="" data-cke-saved-href="http://www.roland.com/support/article/?q=downloads&p=PCR%2D800&id=1812363" href="http://www.roland.com/support/article/?q=downloads&p=PCR%2D800&id=1812363" rel="nofollow" target="_blank" style="padding: 0px; margin: 0px; box-sizing: border-box; color: rgb(48, 166, 196);">http://www.roland.com/support/article/?q=downloads&p=PCR%2D800&id=1812363.

The step by step instructions are also on the page in PDF format.

Let me know if you have any issues getting that update to work.

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Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
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