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We just got locked of our SENTRY Safe - We believe the key…

We just got locked...

We just got locked of our SENTRY Safe - We believe the key is inside the safe. Is there any way to get into the safe without a key if it locks us out?

Technician's Assistant: What's the make/model of your device? How old is it?

Cs3803 does that work?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just happened 10 minutes ago - we put in the code and it justt would not open. battrylife is still good

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Not really

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Answered in 3 minutes by:
11/22/2017
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 30,797
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Is the issue that you don't know the right code, or that you are using it but it gives an error or just won't open?
Is the key lock in the locked position?

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Customer reply replied 7 months ago
It may have been an incorrect code but usually after a few minutes we can just put in the correct code and it opens - it's just not opening with correct code
Customer reply replied 7 months ago
I just paid $5 to start this and now it will not take the same card

The 5 was only to post your question, the total fee you agreed to for the chat help here was shown on the payment page.

If you would like me to call you, I'd be happy to do so, but that is an additional 26, it is not included in the chat fees. Do you want me to call you?

Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 30,797
Experience: Engineer
Verified
Nathan and 87 other Consumer Electronics Specialists are ready to help you
Ask your own question now
Customer reply replied 7 months ago
I just paid the $26 thanks..
Phone call session started

I'm just getting your voicemail, is there another time or number where I may reach you?

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Customer reply replied 7 months ago
please try(###) ###-####again thanks
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Nathan
Nathan
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Satisfied Customers: 30,797
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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