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I recently purchased a Panasonic cordless telephone system…

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I recently purchased a...

I recently purchased a Panasonic cordless telephone system Model KX-TGF572. When I set the date and time, the date remains correct but the time increases 2 hours after several hours. No matter how many times I set it, the next morning it will be 2 hours fast. How do I correct this?

Technician's Assistant: How old is the phone?

Brand New, purchased at Costco

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since I set the phone up

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
11/21/2017
Electronics Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 30,741
Experience: Engineer
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Engineer replied 7 months ago

The problem here is that the phone company has an incorrect time setting on their end, which is being automatically broadcast as a time signal along with the caller id information, causing the phone to constantly be out of sync.

To correct this, you'll need to disable the auto time set (manual mode), set the time once more, and then the setting should stick.

Grab a handset and key in Menu # 2260 (Or Menu#226, up/down to MANUAL)

Save
Off

Then, Menu#101 to re-enter the date and time.

Best regards,

Nathan

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Electronics Technician: Nathan, Engineer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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