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The door on my Sentry safe Model # OA3810 is open and I
The door on my Sentry safe Model # OA3810 is open and I cannot close the bolts to shut it. I've replaced the batteries???? … read more
Nathan
Nathan
Bachelors of Science
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How do I open my safe? It was too close to a heater and
how do I open my safe? It was too close to a heater and melted the key pad and battery door. It was working ok until the battery low light came on. I can not change the battery because of the battery … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
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I cannot open my safe. My code doesn't work. The battery
I cannot open my safe. My code doesn't work. The battery light is still on. How can I open and /or reset it? … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have a combo for a sentry safe. When I enter the combo
I have a combo for a sentry safe. When I enter the combo (digital keypad), the low battery line comes on, the green light flashes a couple of times as I'm entering the combo, the ***** *****ght stays … read more
Josh
Josh
It Support Specialist
Associate Degree
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My name is ***** *****. I have a safe that is open and will
hi, my name is ***** *****. I have a safe that is open and will not shut. The bars are out. How do I reprogram to return the bars? … read more
Expert
Expert
I have a brand new Sentry safe, model EF3428E, serial #EF3428EH2410137
I have a brand new Sentry safe, model EF3428E, serial #EF3428EH24101377G. The lock combination has been successfully entered but the safe door will not open. Previous call to the company (Ref #7888828… read more
Expert
Expert
I hit clear, i put in my combo, hit the "prog enter" and the
I hit clear, i put in my combo, hit the "prog enter" and the safe will not click open. I have changed the batteries and it still will not open. Any ideas?… read more
Expert
Expert
My Sentry A3817 Safe is locked, and I can no longer open it
My Sentry A3817 Safe is locked, and I can no longer open it with my combination. For the past year, I have had to consistently enter the code twice for it to open. Now it doesn't open at all. The key … read more
Expert
Expert
locked out of css electronic combo after batteryy was dead
locked out of css electronic combo after batteryy was dead will not open although the keypad works… read more
Expert
Expert
Wheb I put in the combanation the green light comes on but
When I put in the combanation the green light comes on but lyou can't unlock the safe...After about five seconds the error light and buzzer goes off...What can I do to open the safe...… read more
Expert
Expert
What causes a Sentry safe to make a clipping sound?
Sentry Safe A5889, after I put the combination in I hear a clip (sounds like it is ready to open) but it will not open even though it says proceed on the face plate. The safe door is open now so I can… read more
Expert
Expert
We purchased a Sentry safe a number of years ago, and it had
We purchased a Sentry safe a number of years ago, and it had a dial and 2 keys. We only used the keys to open & close the safe. We went to get in to retrieve a car title and the dial had been spun. Ot… read more
Expert
Expert
I have a small sentry safe which is affixed to a floor.
I have a small sentry safe which is affixed to a floor. Neither the key nor the electric code will allow me to turn the opening knob. The safe is somewhat packed. Any suggestions?… read more
Expert
Expert
I have an electronic safe and the factory code will not open
I have an electronic safe and the factory code will not open the safe. How can I trouble shoot the problem?… read more
Expert
Expert
I have an electronic Sentry Safe that will not open even though
I have an electronic Sentry Safe that will not open even though I use the factory set code. It is model MSW3517. I have changed batteries and followed proper procedure for opening it. It is about one … read more
Expert
Expert
We have a sentry safe, as I was closing it , it became jamed
We have a sentry safe, as I was closing it , it became jamed and now we are unable to get into the safe, handle is have way turned and dial does not work. Is there anyway we can get into the safe or b… read more
Expert
Expert
I have a Sentry A3821 safe, I changed the combo a few years
I have a Sentry A3821 safe, I changed the combo a few years ago and never had any problems with it. The safe door is opened right now in the locked posistion and I can't get the bolts to retract so I … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
The handle on our sentry electronic fire safe model # 083817
The handle on our sentry electronic fire safe model # XXXXX seems to be be jammed. It will not move the bolts.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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