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I have a panasonic telephone KX-TG6721E the power lead

Customer Question
I have a panasonic...

I have a panasonic telephone KX-TG6721E the power lead accidentally has been cut .I replaced it with one of the other leads from my 4 set but it says Base no power

Technician's Assistant: How old is the phone?

Probably 3 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It has just happened and i have changed the mains lead

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 26 minutes by:
11/19/2017
Electronics Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 7 months ago
i don't quite understand why i have been charged 24$ i only agreed to a 5$ question
Electronics Technician: Louie, Technician replied 7 months ago

I'm sorry but my participation is strictly limited to technical, repair and/or installation issues as well as related information.
Billings & payments concerns including membership/subscription are best addressed by Customer Support.

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Customer reply replied 7 months ago
I would rather quit and cancel the whole thing
Electronics Technician: Louie, Technician replied 7 months ago

Done; "...cancel the whole thing..." relayed to Customer Support.
Please do not post a reply so as not to re-open the question thread.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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