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How can I add Amazon Prime to my Xfinity Comcast TV options?

Customer Question
JA: What's the make/model of...
How can I add Amazon Prime to my Xfinity Comcast TV options?
JA: What's the make/model of your device? How old is it?
Customer: Samsung
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 4Uk
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: we are trying to add the Amazon app can't find the right menu Netflix and YouTube loaded and usable
Submitted: 26 days ago.Category: Consumer Electronics
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Answered in 6 minutes by:
11/19/2017
Electronics Technician: Aric, Technician replied 26 days ago
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 45,353
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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Electronics Technician: Aric, Technician replied 26 days ago

Amazon Prime doesn't get added to Xfinity TV options in any way. Amazon Prime is an App that downloads onto compatible devices. That said, what's the full model number off of the back of your Samsung?

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Customer reply replied 26 days ago
Ok... that's ok we can watch on another Tv. Thanks
Electronics Technician: Aric, Technician replied 26 days ago

Okay, it's possible it could be added to the Samsung 4K TV you mentioned? But I would need the model number to look that up. Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

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Electronics Technician: Aric, Technician replied 26 days ago

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Aric
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 45,353
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Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

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