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I have a sentry V360. I disconnected the battery a time ago
I have a sentry V360. I disconnected the battery a long time ago and only used the key to open it. It has worked fine for years until last week. My wife closed the safe and she heard what sounded like… read more
Nathan
Nathan
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Bachelors of Science
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I own a Sentry Safe A3860 and the batteries died and I don't
I own a Sentry Safe A3860 and the batteries died and I don't know how to change the batteries and also cannot get into the safe. Please help me! … read more
Michael
Michael
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I have a sentry home safe (model #S5741) that has both a key
Hello, I have a sentry home safe (model #S5741) that has both a key lock and an electronic keypad. Yesterday the keypad would not work (battery died?)...now, how do I get it open? Thanks … read more
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Nathan
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We have a SENTRY so4o7 ARORR387 safe and we have lost the
We have a SENTRY so4o7 ARORR387 safe and we have lost the combination. Is it possible for you to give us this combination. We have had the safe for quite a few years. … read more
Richard
Richard
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How and where do you replace the batteries for sentry fire
how and where do you replace the batteries for sentry fire safe S3877? … read more
Aric
Aric
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My father passed away 10-2014. prior to that my mother purchased
My father passed away 10-2014. prior to that my mother purchased a SENTRY SAFE MODEL # ***** SERIAL #as720722*. My father put all instructions into the safe without changing the combination. this was … read more
Mr. Wilson
Mr. Wilson
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Got a Sentry safe model BA 176905 SN # XXXXX for a gift -perhaps
Got a Sentry safe model BA 176905 SN # XXXXX for a gift -perhaps 5 years ago. I have had another brand safe for 12 years which has opened and closed until last Saturday. I called the locksmith where I… read more
Pete
Pete
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i purchased a sentry safe recently and 2 weeks ago put in 2
i purchased a sentry safe recently and 2 weeks ago put in 2 new alkaline btteries. i was able to open the safe twice this am - first time i tried- green lights went on appropriately and interior light… read more
Cher
Cher
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Ive had my Sentry home (built in) safe for 13 years-serial
I've had my Sentry home (built in) safe for 13 years-serial #V70484. Today I tried to open it with the same code number I've used since it was installed. The green "proceed " light goes on , but the b… read more
Mr. Wilson
Mr. Wilson
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I have a sentry Safe electronic lock system. It does not have
I have a sentry Safe electronic lock system. It does not have a key backup. I use this safe weekly and have not changed to combination since I purchased the safe years ago. Question, I opened the safe… read more
MASTERTECH
MASTERTECH
Owner
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I"ve had this safe for a few years now and it works fine.
I"ve had this safe for a few years now and it works fine. but it must work off of some kind of battery and i was wondering what happens when it loses strength and the combo will no longer open the saf… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
After 3 weeks vacation, and after years of "no problem", I
After 3 weeks vacation, and after years of "no problem", I cannot open my safe. My key inserts perfectly; I enter my code; as always, I push the handle down; "nada"! There is no indication I need a ne… read more
MASTERTECH
MASTERTECH
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We have a Sentry Safe and when we enter the code, it says "System
We have a Sentry Safe and when we enter the code, it says "System error. Needs servicing." I have been trying to call Customer service. I called twice and was on hold for 25 minutes each time!!… read more
Mr. Wilson
Mr. Wilson
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I Have a sentry safe I Have for years the batterys died I
I Have a sentry safe I Have for years the battery's died I can not get in after changing the battery's The Modle # XXXXX XXXXX Serial# XXXXX Think nis af090439 HELP… read more
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Mr. Wilson
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We own a Sentry Safe, and have had it only a few months. It
We own a Sentry Safe, and have had it only a few months. It seems the batteries have died and we cannot get into the safe. We have keys but it will not open. Is there a way to get into the battery box… read more
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Help! Our number password XXXXX XXXXX opening our Phoenix 0987
Help! Our number password XXXXX XXXXX opening our Phoenix 0987 safe! We had a locksmith out 2 weeks ago because of the same problem. Could our batteries need changed?… read more
Stephen Cutler
Stephen Cutler
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My wife has a safe that was her deceased husbands. It is black
My wife has a safe that was her deceased husbands. It is black in color. It is approx 16 x 17 x 18 inches.. It has a keypad entry. The door is opened and on the door is this number AY 398799, followed… read more
Mr. Wilson
Mr. Wilson
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Where is the battery compartment on a Sentry S3817 safe (around
Where is the battery compartment on a Sentry S3817 safe (around 8 to 10 years old). The batteries need to be replaced but there is no visible access… read more
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Stephen Cutler
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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