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It stops working. a sound and story about the the remote…

It stops working....

It stops working. a sound and story about the the remote control comes on not the t.v.

Technician's Assistant: What's the make/model of your device? How old is it?

Its old. model rc-9

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I leaned on it just now.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

This has happened before, and I can't remember how I got it to work again.

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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
11/18/2017
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,346
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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What is the sound and story that you see? Can you describe in more detail or attach a photo?

Have you tried selecting the TV input on the remote control?

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Customer reply replied 8 months ago
When I turned on the tv this morning the sound was there! Tx

Glad to hear it is working again!

Have a great weekend :)
Pete.

Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,346
Experience: Over 16 years of experience installing and repairing electronics.
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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