How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 50233
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

I have had a Fitbit One for years and want to keep that and

Customer Question

I have had a Fitbit One for years and want to keep that and add an Alta HR so that I can use either one.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: yahoo
JA: How long has this been going on with your email account? What troubleshooting have you tried?
Customer: I just bought the Alta HR today and am trying to set it up and not lose the One
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

You can use multiple Fitbits on the same account, this is no problem.

Go through the setup and add the second Fitbit to your account as you added the initial one.

You can then switch between the two as you wish, or even use both at the same time

Let me know please how you go

Thank you

Expert:  Richard replied 1 year ago.

Richard