Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

My picture has become too large, i donot know what i did,nor…

Customer Question
My picture has become...

My picture has become too large, i donot know what i did,nor how to shrink so that i can see the whole picture.please advise

Technician's Assistant: What's the make/model of your device? How old is it?

Large flat screen over 5yrs old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just happened yedterday.tried all the buttons.how do i zoomin

Submitted: 8 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 5 minutes by:
11/16/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,274
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
i did all the things you asked-no change note,.one thing i forgot to mention was i called cogeco tech support last night about this problem and they had me do something which froze the aspect ratio .is this significant/
Electronics Technician: Richard, Customer Service replied 8 months ago

It can be, but what are you connecting to for a signal? eg: Cable box?

And what is the model of the TV?

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
i understood this discussion to be a 5$ retunable deposit. the connection is thru a cable box the tv is a TH-42PX80U
Electronics Technician: Richard, Customer Service replied 8 months ago

No this service is not free or $5

Please speak to customer service if you skipped over the costs overview when making the question

Thank you

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,732 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,614 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,381 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Verizon screwed up transfer of photos to new iPhone &
Verizon screwed up transfer of photos to new iPhone & neither they nor Apple can figure out how to access them.. phone shows pictures are there, but cannot open them. Can you do anything? … read more
Richard
Richard
Customer Service
47,274 satisfied customers
I have a flat screen TV and the picture is too large. How
I have a flat screen TV and the picture is too large. How can I reduce its size to where I can see things like scores displayed in the upper or lower corners? Thank you and Merry Christmas Charlie … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a G- 456 treadmill that is running unevenly under
I have a G-Mark 456 treadmill that is running unevenly under foot - what sort of maintenance do you advise? … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I have a gh Definition Plasma Television. HP PL4260N 42".
Hello, I have a High Definition Plasma Television. HP PL4260N 42". Model # ***** Product EK429AA. Manufactured March 2006.Serial#:CNH6110212. Revision: HLP001 My problem with the device is that the pi… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
My Pandigital frame has DIED- so sad- it is only a few years
My Pandigital frame has DIED- so sad- it is only a few years old. Model # ***** Occasionally it would freeze on one photo and I would turn it off then on again and it would work- NOW NOTHING. I have a… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
Hello. I have an Alesis HD24. The unit worked just fine for
Hello. I have an Alesis HD24. The unit worked just fine for years. I migrated to recording directly to a computer some time ago. Last year I fired up the HD, and I had control of only about half of co… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Have Harmony 1 and though the battery shows fully charged and
Have Harmony 1 and though the battery shows fully charged and screen works, the remote will not control anything.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
canon powershot elph 110hs not turning on at all - seem absolutely
canon powershot elph 110hs not turning on at all - seem absolutely dead but battery fully charged… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
im looking to replace a pack of nickel cadium rechargeable
im looking to replace a pack of nickel cadium rechargeable batteries. they are a set of 9 aa with solder tabs in a three by three by three configuration --- --- --- the batteries are all Sanyo N-500AA… read more
Eng. Andres
Eng. Andres
Bachelor\u0027s Degree
911 satisfied customers
when viewing program where the scene that is in a darkened
when viewing program where the scene that is in a darkened room or a scene out doors at night the dark scene becomes even darker to the point where it is impossible to make out what is happening. this… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I want to build a Phased array to receive weak satellite signals
I want to build a Phased array to receive weak satellite signals ,rather than use one large dish . Where can I find detailed information on how to construct it ?… read more
Brian McIntosh
Brian McIntosh
Managing Engineer
Bachelor
121 satisfied customers
Teleophone model kx TG-5633B..4 years old, base and two handsets.
Teleophone model kx TG-5633B..4 years old, base and two handsets. Neither the Handset Voice enhancer nor Clarity Booster is giving the previous voice quality8..I have replaced all batteries. Please ad… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have a flat screen samsung tv about 3 hrs old. Last night
I have a flat screen samsung tv about 3 hrs old. Last night I changed the channel and the screen went solid green. Still have audio, can it be fixed or is the picture permanently dead?… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
When we are watching a NON HD channel, the picture is to large
When we are watching a NON HD channel, the picture is to large for the screen. We loose the top and the bottom of the picture. Is there any way to shrink the picture without losing any width?… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
I have a 50 inch hd tv. for a while now, it took a long
I have a 50 inch hd tv. for a while now, it took a long time to get a picture. the power light goes on and off. it was diagnosed need a power surge part within the t.v. the cost quoted to me was $400.… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
my sony kv-32s40 sometimes comes on, then the picture shrinks
my sony kv-32s40 sometimes comes on, then the picture shrinks and goes blank. it mantains the sound. when i bang in the front the picture comes back or if it does come back, after i turn it off and on… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
I took a few pics of the back of my new Infiniti with my canon
I took a few pics of the back of my new Infiniti with my canon eos1ds mark II, of the 3 photos i shot 2 were normal & the 3rd has got me scratching my head as i was seeing right through the closed tru… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
My cool RCA console just died a week back after 14 years of
My cool RCA console just died a week back after 14 years of service. I replaced it with a newer flat screen TV. BUT, I hate it !! Is there any way I can get my old reliable RCA G26685 big tube color c… read more
Chris
Chris
General Manager
Vocational, Technical or Trade Scho
48 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x