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Our phone has suddenly gone on lock and we can not get dial

Customer Question
tone JA: How old is the...
Our phone has suddenly gone on lock and we can not get dial tone
JA: How old is the phone?
Customer: At least 3 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just answered a call at lunch time then went to ring out and no dial tone I have tried most buttons and there is a key showing
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 25 days ago.Category: Consumer Electronics
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Answered in 3 hours by:
11/16/2017
Electronics Technician: Richard, Customer Service replied 25 days ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 40,106
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the make and model of the phone with the issue?

Thank you

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