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We are the owners of a home Sentry safe and we are entering
We are the owners of a home Sentry safe and we are entering the appropriate combination and the safe will not unlock. We are using the key to start the unlocking procedures, then entering the 4 digit … read more
Expert
Expert
My father passed away 10-2014. prior to that my mother purchased
My father passed away 10-2014. prior to that my mother purchased a SENTRY SAFE MODEL # ***** SERIAL #as720722*. My father put all instructions into the safe without changing the combination. this was … read more
Expert
Expert
I have a brand new Sentry safe, model EF3428E, serial #EF3428EH2410137
I have a brand new Sentry safe, model EF3428E, serial #EF3428EH24101377G. The lock combination has been successfully entered but the safe door will not open. Previous call to the company (Ref #7888828… read more
Expert
Expert
I have sisco safe model 1070 and I have key and code but the
I have sisco safe model 1070 and I have key and code but the safe will not open. I have used the code in the past and it opened. How can I open safe without code?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
We have a 5072. When I enter the combination both the red
We have a 5072. When I enter the combination both the red and green lights up. We have never had trouble getting in, but we are now. I have no idea where the keys are, my husband thinks they are INSID… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
13,609 satisfied customers
I changed the battries and lost the comb. I can punch in the
I changed the battries and lost the comb. I can punch in the comb..the safe clicks but the lock handle won't unlock the safe. What should I do? [email protected]… read more
Expert
Expert
I have changed the code for my safe and get the unlock symbol.
I have changed the code for my safe and get the unlock symbol. Unfortunately, the handle will not go down.… read more
Expert
Expert
I bought a small safe a few years back BD-164192...it has the
I bought a small safe a few years back BD-164192...it has the biometeric signature and digital combo and a key. I have it open now, the bio sig does not work wello I just want to use combination and k… read more
Expert
Expert
We inherited my in-laws Sentry safe. We cant read one of the
We inherited my in-laws Sentry safe. We can't read one of the numbers of the combination. The serial number is XXXXX Can you please help me?… read more
Expert
Expert
Battery is dead on my my electronic fire safe safe dont
Battery is dead on my my electronic fire safe safe dont rember combination anyway Is there a trick to open It ? and how do i reprogram ?… read more
Expert
Expert
i have safe and couldnt opened today, ichecked the batteries
i have safe and couldnt opened today, ichecked the batteries and use the original e-lock code and the handle was stock.the serial is#25-79-14 .… read more
Expert
Expert
I have a Sentry fire safe. It has no serial number engraved
I have a Sentry fire safe. It has no serial number engraved but there is a piece of white tape with "OA3810 AV59029*" on it. My problem is that when I enter the combination and "enter" the display ind… read more
Expert
Expert
I can not open my safe it has key and combo no. i know the
I can not open my safe it has key and combo no. i know the combo no. and how to use the key I had it opened last week and many times now for some reason the code is not right and i do not have the man… read more
Expert
Expert
Our safe #DH074EFO46039420. Im not with the safe right now.
Our safe #DH074EFO46039420. I'm not with the safe right now. We haven,t got it open since we took it out of the box. We called the phone number and the lady gave us a few tips, nothing worked yet. Our… read more
Expert
Expert
i know the combination to my safe, but can not get it to open.
i know the combination to my safe, but can not get it to open. i have had this safe for about 3 years and nnever had a problem before. any suggestions?… read more
Expert
Expert
Upon replacing some dead batteries, i have not been able to
upon replacing some dead batteries, i have not been able to unlock my "basic electronic lock" safe. What can i do? I have the Model, Serial, and Factory Code numbers… read more
Expert
Expert
I have a sentry safe model 0A3807 I am using the factory
I have a sentry safe model 0A3807 I am using the factory code but the safe will not open. There is no indication that the batteries are low. When I enter the code and the program entry button the disp… read more
Expert
Expert
i have a sentry safe from homedepto 000066876719 and i would
i have a sentry safe from homedepto 000066876719 and i would like to change the cob nubers… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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