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I have the right combination but I can't open my safe, it…

Customer Question
I have the right...

I have the right combination but I can't open my safe, it shows a yellow battery

Technician's Assistant: What's the make/model of your device? How old is it?

Sorry had to go look it up. SFW123TSC

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It's been probably a year??

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No thank you

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
11/12/2017
Electronics Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,338
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 8 months ago

If you are getting a yellow low battery light then the battery is too low to open the safe.

However you should be able to open it using a powerful magnet.

See the following video:

https://www.youtube.com/watch?v=bnmyrnW-qKw

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Customer reply replied 8 months ago
Well I don't have a really powerful magnet so what's next?
Electronics Technician: Pete, Electronic Engineer replied 8 months ago

If the magnet trick doesn't work for you then a locksmith with a strong magnet can open it and replace the batteries.

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