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This is my third attempt. i have paid twice. i lost my

Customer Question
This is my third...

This is my third attempt. i have paid twice. i lost my samsung 5 phone. today. when i tried to verify my google chrome account i eventually received a temporary password. when i install that password ***** the verify tab it refused it.i am currently logged into my gmail account***@******.***. i got there by hitting the browser circle but i don't know the password ***** that account. every time it wants to send a reply or info to me it wants to send it to my phom

Technician's Assistant: Has your Samsung done this before? And can you guesstimate how old it is?

Phone which is lost.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have been at this for 4 hours.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Can you send the correct password ***** my already open email account?

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
11/12/2017
Electronics Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,371
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 8 months ago

You can use Samsung's "Find Mobile Phone" feature to locate the phone:

https://findmymobile.samsung.com/

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Customer reply replied 8 months ago
Your answers all failed to correct my problem.
Therefore i expect no charges for all of my efforts to get your solution
Electronics Technician: Pete, Electronic Engineer replied 8 months ago

Hi Richard,

I am user of this site just like you, so I don't have any insight into your account or billing.

If it did not work, please reply back and let me know specifically what is not working correctly so that I can assist you further.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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