Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

We have a 4 channel Kocom KRS-SD4500 DVR cctv system and we…

Customer Question
we have a 4 channel...
we have a 4 channel Kocom KRS-SD4500 DVR cctv system and we can't access the online viewer app as we've lost the password. Is there any way of resetting the password ***** that I can set up the app on my laptop to view the cctv remotely?
Submitted: 8 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 4 hours by:
11/11/2017
Electronics Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,360
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Consumer Electronics Question
Electronics Technician: Pete, Electronic Engineer replied 8 months ago

If you have forgotten the password, select the “Forgot ID/PW” option on the system.

Enter the e-mail and DVR name previously registered and press “OK”.

The password ***** then be sent to your registered e-mail account.

--------------------
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
Please ensure you are logged in to submit the rating on your question page.
Or you can type your rating on your question page if you have any difficulty with the rating system.
You can always reply back after rating me if you need any further assistance at all.
Pete.
--------------------

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,360
20,360 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,732 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,614 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,381 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Looking for a dvr surveillance system for a candy store.
Looking for a dvr surveillance system for a candy store. Needs at least one dome camera. Probably 4 or 5 bullet cameras. Desire ability to view playback remotely on mobile device from anywhere. Any re… read more
Louie
Louie
Technician
Associate Degree
4,614 satisfied customers
I have a model LTD2316ME-A Security System DVR to which I
I have a model LTD2316ME-A Security System DVR to which I have forgotten the password. I thought I would find a the typical little pinhole to reset it back to Factory Settings, but none is apparent on… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I have 2 SwannView DVRs. I first bought model number
Hello, My name is***** have 2 SwannView DVRs. I first bought model number SWDVR-83425H HIS n3960 with 4 cameras PRO-SERIES 960H. I found purchasing additional cameras was not cost effective. So I purc… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I'm house sitting and they have a movie theater with a
I'm house sitting and they have a movie theater with a control 4. All of a sudden it went off and connection lost. I was told to reset it but all I can get is the settings app.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
No connection to nikon image space from view nx-i. (win 10),
no connection to nikon image space from view nx-i. (win 10), my pc with the same set-up is working fine.....help! Marc… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
DVR networking remote access specialist please.G'day
DVR networking remote access specialist please. G'day I have set up a cctv system and am trying to set it up viewing. I am able from my laptop to log into the DVR interface. (via a router) The login i… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,732 satisfied customers
I HAVE A SANNCE HOME SECURITY SYSTEM IT'S A 8CH HDMI DVR 800
I HAVE A SANNCE HOME SECURITY SYSTEM IT'S A 8CH HDMI DVR 800 TVL CCTV SYSTEM 960H IT HAS A SCAN QR PHONE IPHONE THE ROUTER I'M USING IS THREW VERIZON SN CP1202RA2EF BULK DSLMBA790AAV2 I'M RUNNING 4G M… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I only have a mouse for my Samsung DVR security system, model
I only have a mouse for my Samsung DVR security system, model # ***** I can't remember my password, how do I reset it?… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,360 satisfied customers
I have a QT 474 DVR system that has video that I need. The
I have a Qsee QT 474 DVR system that has video that I need. The password XXXXX XXXXX the default, and I can not remember it. Is there a way to reset the password XXXXX losing the recorded data? Also l… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,714 satisfied customers
I have a zmodo h.264 standalone dvr 4/channel cctv that has
I have a zmodo h.264 standalone dvr 4/channel cctv that has been hacked into can I take back control… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,360 satisfied customers
I have security cameras plugged in to a DVR. The DVR is plugged
I have security cameras plugged in to a DVR. The DVR is plugged in to a switch which is connected to the internet. I use a website called http://xmeye.net to view the footage online. It works alright … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hello,We have a Q-See model QSD6209 security system with
Hello, We have a Q-See model QSD6209 security system with 9 cameras on it. Recently the time stopped while it was recording so we turned off the DVR and turned it back on, this usually fixes it. And i… read more
HiTechAnswers
HiTechAnswers
Master System Technician
Master Tech. Comunications
2 satisfied customers
I have a H.264 series DVR security system and have forgotten
I have a H.264 series DVR security system and have forgotten the password. The brand is Eye Q CCTV, model 110264. Bought this system new and tested to make sure it work and decided not to use. Now I n… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,360 satisfied customers
I have a Provision ISR DVR which controls my home CCTV cameras.
I have a Provision ISR DVR which controls my home CCTV cameras. I want to access the PVR remotely through my iPhone/iPad. My DVR is connected to my home router. I have registered a private domain with… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I recently helped a freind install and connect to the internet
I recently helped a freind install and connect to the internet an 8 channel security DVR at his grocerystore (DSL) and according to the cable provider he needed a static IP. Now he has recomended me t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Re Go Video DVR 4400 In a motor home with Dish Network conection
Re: Go Video DVR 4400 In a motor home with Dish Network conection via a KVH dome antenna. Can't get it to videotape from TV. I can configure connections to view the blue Go Video logo screen, but my t… read more
Mike Trefzer
Mike Trefzer
High School or GED
22 satisfied customers
im using a keene rf modulator to get my cctv on my tv it has
im using a keene rf modulator to get my cctv on my tv it has an rf in, connetion and rf out, also has vid in and audio in can anyone tell me the right way to connect it to tv distribution unit my dist… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
I have a dvr system that has automatically locked me out when
I have a dvr system that has automatically locked me out when somebody put the wrong security code into it. I do not know any other passcode to unlock this and need to get data from it. Do you know of… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x