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I need to have a technician to take control of my computer…

Customer Question
I need to...

I need to have a technician to take control of my computer and check it out completely. I paid the 99 $ for this year and have an acct. is this possible.

Technician's Assistant: What's the make/model of your device? How old is it?

I need to have a technician to take control of my computer and check it out completely. I paid the 99 $ for this year and have an acct. is this possible.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Many things. I also wonder if it can be brought back to windows 7. I downloaded 10 when it came available and it is too hard. My sound isn't loud anymore and I have it on 100% I cant get my pics transferred fro my IPad to my computer anymore among other things

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I had a tech get on here once and he had straightened it and I was very satisfied and I would like to get it done again.

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
11/10/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 21,959
Experience: 10+ years
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Sure, I can connect to your computer.

Please send the remote assistance request through the premium service option

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Category: Consumer Electronics
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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