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How do i down load internal memory in my sony

Customer Question
How do i down...

How do i down load internal memory in my sony camcorder.won,t let me record because machine says memory full with no card in machine hdr-pj380

Technician's Assistant: What's the make/model of your device? How old is it?

Machine 3to 4years old sony hdr-pj380

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Somebody told me you can empty memory out by down loading from usb pulg into home computor

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 5 hours by:
11/10/2017
Electronics Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,364
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 8 months ago

When you connect the camcorder to the computer, the internal memory should appear as an external drive on the computer.

Can you see it appear?
Let me know if you need remote assistance to troubleshoot this.

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