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I need a new remote for a blue ray player that I bought at…

Customer Question
I need a new...

I need a new remote for a blue ray player that I bought at Best Buy.

Technician's Assistant: What's the make/model of your device? How old is it?

Sony BPDS6500 bought two years ago

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Changed batteries. Yesterday could get it on but couldn't shut off cause remote green light wouldn't come on. Can't do anything manually. Need to buy a new one. Can you help me

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No, i went to get a charge. A couple months ago I brought the blue ray and remote into best buy and they said it was the battery. Warranty ran out last month so now I need the remote.

Submitted: 9 months ago.Category: Consumer Electronics
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Answered in 12 minutes by:
11/7/2017
Electronics Technician: Louie, Technician replied 9 months ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,487
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, would a LINK to an online seller for this remote control serve your need please?

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Steve G.
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Category: Consumer Electronics
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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