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My computer said not on line.I typed a recipe to send to a…

Customer Question
My computer said not...

My computer said not on line.I typed a recipe to send to a friend on Gmail last night and saved it and when I went to send it, it said Off Online

Technician's Assistant: What's the make/model of your device? How old is it?

It is HP Pavillion 23 g-116

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It happens everytime they Update. Just happened about 2am

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I hope not

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
11/7/2017
Electronics Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,002
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 6 months ago

Are you using a wired or wireless internet connection?

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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,002
20,002 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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