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Are you (geek squad) able to clean my laptop keyboard? I…

Customer Question
Are you (geek squad)...

Are you (geek squad) able to clean my laptop keyboard? I spilled tea with honey on it a week ago and it works just fine...except for the keys being stuck and crunching every time I type.

Technician's Assistant: What's the make/model of your device? How old is it?

2014 MacBook Pro

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I spilled tea with honey on it about a week ago, I just need the keyboard thoroughly cleaned. There are no technical problems at this time.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Nope that's about it. thanks!

Submitted: 9 months ago.Category: Consumer Electronics
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Answered in 9 minutes by:
11/7/2017
Electronics Technician: Eric, Technician replied 9 months ago
Eric
Eric, Technician
Category: Consumer Electronics
Satisfied Customers: 5,216
Experience: Over 10 yrs of electronics support and software development.
Verified

Good afternoon!

If you bring the device into a Geek Squad location, then yes, they can help you clean it. However, it will be more cost efficient and the work will be done faster if you bring it to an Apple store(in your local mall), as they are authorized to do the work on Apple laptops, and it also may be done for free or a much lower cost. If you need help finding the closest location, let me know!

Please take two seconds to rate my service before you leave today at the top of this page or I am not credited with my assistance. It is my service you are rating and nothing else. If you feel my service has been anything but excellent, or you have follow up questions, please let me know before rating :)

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Category: Consumer Electronics
Satisfied Customers: 5,216
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