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Had a power outage over the weekend and now I have no phone…

Customer Question
Had a power outage...

Had a power outage over the weekend and now I have no phone service. The light is on but the phone reads "no line"

Technician's Assistant: How old is the phone?

About 5 years..

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Only unplugged it and tried again...did not realize it was out until yesterday

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Phone light is on but message comes up "no line"

Submitted: 9 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
11/7/2017
Electronics Technician: Richard, Customer Service replied 9 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Can you tell me the make and model of the phone system you are using?

Thank you

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Customer reply replied 9 months ago
AT&T. Dect 6.0
Electronics Technician: Richard, Customer Service replied 9 months ago

thanks
Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

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