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T/954-227-9427 - I am in Ft. Lauderdale, FL. Sentry Model…

Customer Question
My name is***** -...

My name is***** - T/***-***-**** - I am in Ft. Lauderdale, FL

Technician's Assistant: What's the make/model of your device? How old is it?

Sentry Model S3417 - AE-964197* It is locked in one position and the dial will not turn (locked)

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About two weeks, lubricated parts still the same

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No just help me unlock it and the dial to turn

Submitted: 9 months ago.Category: Consumer Electronics
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Answered in 7 hours by:
11/7/2017
Electronics Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,577
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 9 months ago

Approximately how old is the safe?

When was the safe last opened successfully?

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Electronics Technician: Pete, Electronic Engineer replied 9 months ago
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
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