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I have typed in the combination and the lock clicks but the
I have typed in the combination and the lock clicks but the door won't open; … read more
Nathan
Nathan
Engineer
Bachelors of Science
32,865 satisfied customers
I have failed to open the safe that i have owned since 2009
I have failed to open the safe that i have owned since 2009 and my documents are in there, how can i have it opened again.… read more
Expert
Expert
I have a model G5351-1 safe and every time I try to open it
I have a model G5351-1 safe and every time I try to open it I get the red error light going off, can you tell me what the problem is, I have put fresh batteries in the number panel… read more
Expert
Expert
I cannot open my sentry safe. Tried to open and wouldnt even
I cannot open my sentry safe. Tried to open and wouldn't even though I wea using wright pass code pressed button with key lock and cant find key… read more
Expert
Expert
I have the F2300 - Fire-safe and waterproof. I just spent 30
I have the F2300 - Fire-safe and waterproof. I just spent 30 mionutes trying to open it, and cannot. Have the right key. Need to get my papers that are inside ASAP. Any ideas on how to get the safe op… read more
bugoy31
bugoy31
Electronic technician in amusement Centr
Vocational, Technical or Trade Scho
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I have a model S3517. When I closed it yesterday, it did not
I have a model S3517. When I closed it yesterday, it did not shut properly (I suppose) because it sounded differently when it locked. Today I cannot get it to open with my password XXXXX… read more
Expert
Expert
I have a sentry safe and a key for it. I accidentaly locked
I have a sentry safe and a key for it. I accidentaly locked the combination inside without memorizing it. How can I open it with the key?… read more
Expert
Expert
We have a Sentry S0810 Safe secured in a closet. It has a
We have a Sentry S0810 Safe secured in a closet. It has a battery, key, and combination lock. I just tried to open it both ways. Apparently the battery died since it was last opened. How do I get this… read more
Expert
Expert
The first time I locked my safe I was unable to find the papers
The first time I locked my safe I was unable to find the papers that came with it. I thought I had locked them inside as I couldn't find them. I called Sentry and gave them numbers posted on the outsi… read more
Expert
Expert
We just bought a new safe, we locked it with the key before
We just bought a new safe, we locked it with the key before we program it . the manual is inside, we can't open it.… read more
Expert
Expert
I have my key & I know my password. I have tried all the things
I have my key & I know my password. I have tried all the things you suggested, but I still cannot open the safe. I do not have the papers for this safe, just papers for small sentry boxes. You say mak… read more
Expert
Expert
I just bought a sentry safe KS2100 and cant open. It sounds
I just bought a sentry safe KS2100 and can't open. It sounds like the keys are inside, but I can't figure out how to open it. Seems like it is locked, but don't know how if the keys are inside. In a n… read more
Expert
Expert
I HAVE A SENTRY SAFE MODEL NO.OA3810 SERIAL NO. BA61829 I
I HAVE A SENTRY SAFE MODEL NO.OA3810 SERIAL NO. BA61829 I CANNOT GET IT TO OPEN. WHEN I PRESS IN THE COMB. THE LIGHTS INDICATE "UNLOCKED LOCK",BUT IT IS NOT. PLEASE ADVISE.… read more
Expert
Expert
I have a Sentry Safe, model number CSW3813, that will not open.
I have a Sentry Safe, model number CSW3813, that will not open. I have a tublar key that I insert into the lock and turn it to the right, then put in the code. The icon in the window says the code is … read more
Expert
Expert
My battery powered lock (I beleive has ) is no longer working
My battery powered lock (I beleive has ) is no longer working and I need to replace the batteries once I get inside. I have the keys that fit perfectly ibn the lock, but they dont open the safe. I mus… read more
Expert
Expert
Trying to lock my home sentry safe. Have key and open. Put
Trying to lock my home sentry safe. Have key and open. Put in proper code, hit enter, and if gives the unlocked signal, but won't unlock to allow me to close the safe...… read more
Expert
Expert
Hello, i recently purchased the safe from costco, model number
Hello, i recently purchased the safe from costco, model number csw4747. my family member accidently closed the safe with papers and keys inside. i put batteries in the combination pad afterwards, but … read more
Expert
Expert
I have a sentry safe. Have key and know the combination code.
I have a sentry safe. Have key and know the combination code. I tried to open but no LED lights are lighting up. I assume needs a battery. How do I replace with the door shut. Thanks.… read more
Expert
Expert
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