Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

Model no kx-tgc220al phones will ring out will not recieve…

Customer Question
Model no kx-tgc220al phones...

Model no kx-tgc220al phones will ring out will not recieve calls

Technician's Assistant: How old is the phone?

2 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Week have tried disconect one and three no different

Submitted: 4 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 2 minutes by:
10/18/2017
Electronics Technician: Nathan, Engineer replied 4 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 28,025
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) what happens when someone does call you? Busy signal, voicemail, error message, endless ringing, etc?

Ask Your Own Consumer Electronics Question
Customer reply replied 4 months ago
no
nbn
no
busy
Customer reply replied 4 months ago
phones have been working perfectly untill this problem occurred
Electronics Technician: Nathan, Engineer replied 4 months ago

Thank you for confirming,

so when you say no on #2, you mean no other phones at all (like a regular corded or wall phone), or you have some but they have the same issue?

Ask Your Own Consumer Electronics Question
Customer reply replied 4 months ago
no
Customer reply replied 4 months ago
give me back my five bucks
Electronics Technician: Nathan, Engineer replied 4 months ago

This is not a yes or no question, can you please be more specific?

Ask Your Own Consumer Electronics Question
Electronics Technician: Nathan, Engineer replied 4 months ago

I don't know what you are saying no to. You may be seeing an automated ad by the site for a call or remote session. It is not sent by me. This is optional and may be ignored if you wish.

You have paid the chat support fees here, which was not $5, that was only the deposit to post your question, you paid the feed you agreed to on the payment page. We're all independent techs here and I have no ability to cancel or refund anything.

Ask Your Own Consumer Electronics Question
Customer reply replied 4 months ago
i do not wish to switch to a live phone it doesnt work
Electronics Technician: Nathan, Engineer replied 4 months ago

Again, I'm not asking you to, you may ignore that. Can you please supply the requested details so that I may help you here.

Ask Your Own Consumer Electronics Question
Customer reply replied 4 months ago
model no kx-tgc220al three phones on one hook up we can ring out cannot recieve calls this is very dangerous
Electronics Technician: Nathan, Engineer replied 4 months ago

Thank you,

this is an nbn issue, not a panasonic issue. If you are getting an incoming busy signal, that is a service fault.
As a next step, please unplug power to your nbn modem for at least 5 minutes,

replug, wait another 5 minutes for it to start up, then test the line and let me know if you can receive a call at that point.

Ask Your Own Consumer Electronics Question
Electronics Technician: Nathan, Engineer replied 4 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own Consumer Electronics Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
227 Satisfied Customers
Experience: I am here to help you!

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,540 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,358 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Greg A.

Greg A.

Engineer

1,281 satisfied customers

Engineer / Consultant

Martin

Martin

Engineer

1,244 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
How to pair ha-s30bt headphones to iPad and iphone. 11.
How to pair ha-s30bt headphones to iPad and iphone … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
54 satisfied customers
The touchsmart screen is in Spanish. I speak english. How to
The touchsmart screen is in Spanish. I speak english. How to I get it to speak english? … read more
Harry
Harry
879 satisfied customers
I have no sound. Hp 6000 series. Hp envy 17. Not much mostly
i have no sound JA: What device or product does this involve? Customer: hp 6000 series JA: What HP product do you have? Customer: hp envy 17 JA: What have you tried so far with your HP product? Custom… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
My hp envy photo7855 won't make copies. I got it in December
I think today is the first time I have tried to copy. Just printed from my Mac, before. … read more
Harry
Harry
879 satisfied customers
The ringer on my Panasonic KX-TGA24CP is off and I do not
The ringer on my Panasonic KX-TGA24CP is off and I do not know how to turn it on again, not sure how it got turned off … read more
Harry
Harry
879 satisfied customers
I get "invalid SIM" on my 8plus and cannot make a call. I
I get "invalid SIM" on my 8plus and cannot make a call … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I am in New Zealand. I have just bought a Panasonic 55" TV,
I am in New Zealand. I have just bought a Panasonic 55" TV, model TH-55EZ … read more
Nathan
Nathan
Engineer
28,025 satisfied customers
I have an older model - Kurzweil RG 200; I have moved across
I have an older model - Kurzweil RG 200; I have moved across couture nd it seems that the cord which connects the electric piano with electricity (also has an electrical box as a part of it - is broke… read more
Louie
Louie
Technician
Associate Degree
4,540 satisfied customers
How to enable touchpad on hp envy x360? I just bout it 2
how to enable touchpad on hp envy x360? JA: How long has this been going on with your X360? What have you tried so far? Customer: I just bout it 2 hours ago JA: Anything else you want the Phone Expert… read more
Harry
Harry
879 satisfied customers
I have a Talk Electronics storm 1 amplifier which I'm
I have a Talk Electronics storm 1 amplifier which I'm selling. The buyer asked me if a subwoofer can be connected to it. At the back of the amplifier next to the speaker output jacks are two jacks. Th… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
I'm looking to purchase a Panasonic 3 handset phone to go
Good Evening - I'm looking to purchase a Panasonic 3 handset phone to go with a phone I just bought at Best Buy. The number is (3) KX TGM A 44B. Can you help me or tell me how I can purchase it. Thank… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,281 satisfied customers
My sound quit working. HP 2MD250079X. Windows Help and
Hi! My sound quit working JA: What's the brand and model of your product? Customer: HP 2MD250079X JA: What have you tried so far with your HP product? Customer: Windows Help and Support JA: Anything e… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Can i get my kx-tg76 to pair with my cell phone. Apple
this is first time i tried code 0000 and it kick me off … read more
Harry
Harry
879 satisfied customers
Kidde replacement for Firex? Also adapter part number.
Kidde replacement for Firex(###) ###-####? Also adapter part number. Please and thanks. … read more
Harry
Harry
879 satisfied customers
I have the same problem as this guy. I have tried different
I have the same problem as this guy. I have tried different usb ports, different operating systems (Win 7, 8.1, 10, and Ubuntu 16.04. In all cases the camera goes into USB connection mmode but the com… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
It was beeping. Scantronic. It is flashing ready. But says
it is flashing ready. But says trouble. We put in the code … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I have a old Curtis TV and lost my remote how can I get
I have a old Curtis TV and lost my remote how can I get another remote for model #lcd3202a 100-24v-50/60 hz 170w 20090228320200143 … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
My game apps won't open. Microsoft--ultimate word and
my game apps won't open JA: What device or product does this involve? Customer: Microsoft--ultimate word and solitare JA: What Microsoft product do you have? Customer: 10 JA: What have you tried so fa… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x